Disclosure

Transparency Dashboard

SECTION 01 — CLAIMS PROCESSING

Claims Processing and Analytics

Last updated: Aug 27, 2026

Showing: FY 2082-83 · Full year · All months

Claims Paid

6,754

▼ 19.2% YoY

Amount Paid

Rs 174.7 Cr

▲ 50.1% YoY

Settlement Ratio

56.9%

▼ 5.9% YoY

Outstanding Ratio

43.1%

▲ 5.9% YoY

Percent settled, oldest to newest.

Count of claims paid, oldest to newest.

Days to settle, FY 2082-83 — lower is faster.

Count (bars) and cumulative share (line), FY 2082-83.

CountCumulative share

View regulatory disclosure table

Particulars	2082-83	2081-82	2080-81	2079-80	2078-79	2077-78
Number of Claim Paid	6754	8354	8577	7324	2166	2096
Amount of Claim Paid	1747140798	1163622859	905949798	990371616	264081941	186358436
Number of Claims rejected
No Claim	447	70	171	119	16	27
As Per Request of Client	306	319	236	301	137	88
Wrong Entry	238	444	823	149	66	58
Withdrawn	76	173	241	134	47	23
Claims Settlement ratio (%)	56.88%	62.75%	58.03%	73.58%	73.20%	74.09%
Average Claim Turnaroud time
Property	23	13	22	19	16	36
Motor	17	13	38	19	19	35
Marine	10	17	27	42	10	50
Engineering	36	13	12	20	12	18
Micro	0	0	0	0	0	0
Aviation	0	0	0	0	0	0
Cattle and Crop	15	15	18	17	19	35
Miscellaneous	6	11	13	10	13	34
Outstanding Claims ratio (%)	43.12%	37.25%	41.97%	26.42%	26.80%	25.91%
Ageing analysis of outstanding claims: (Nos)
Less than 1 Year	1697	1773	1690	1999	1055	1461
1 to 3 Year	529	567	1240	3354	1253	93
3 to 5 Years	879	2895	2048	37	6	0
5 Years and above	2015	7	0	0	0	0
Ageing analysis of outstanding claims: (Amount)
Less than 1 Year	954209274	1038545370	535658104	559913511	268582151	244361116
1 to 3 Year	391905753	606695231	766825753	734103714	156293243	29076515
3 to 5 Years	218220925	280209638	200131697	8603186	2815400	0
5 Years and above	194622000	4837000	0	0	0	0